In-stock physical orders ship the next calendar day. Preorders ship on the date shown on their product page.

U.S. Standard shipping typically takes 3–4 business days after dispatch. Other methods and destinations show their estimates at checkout. All orders are handled with care. Kristen K. Esthetics is not responsible for any invalid addresses or lost/damaged packages after orders ship out. If you believe your item is defective, please refer to our Return Policy.

All sales are final from Kristen K Esthetics. If you believe the item you purchased is deficient, please email us at lashedbykais@gmail.com. All products must be emailed within 5 days of arrival with pictures and videos of the defective product in order to be correctly evaluated by Kristen K Esthetics.